The Motley Fool looks into why Verizon is refusing to fix problems for some customers.
While the "Fiber is the Only Fix" program is fine for customers who live in areas that have fiber - what about all the rural customers whose only choice is decades old copper lines? Many of the customers who live in these areas have come to expect poor service on their old copper lines any time it rains. Many real estate agents trying to sell homes in these areas beg the sellers not to disconnect their existing DSL service because if they do then in many cases Verizon will not offer DSL to the new homeowner. These are real and major issues for people living in these areas.
Fiber truly is the only fix for those people living in such broadband deserts but not in the way that Verizon imagined.
