Does the unfulfilled promise of an Internet Service Provider leave you searching for another option?
If so, don't be surprised. Making you search is what they do best.
Ha ha - get it? Google? Making you search!
Eric Boyer from AT&T does make a good point (although slightly veiled). Google Fiber did underestimate how difficult the actual building of fiber networks is in the real world. It is one of those areas where there is truly no substitute for experience.